Challenges - Freight Forwarding Industry

Operational Planning

Routine jobs draw planners’ focus from exception management.

Today, Operational Transport Planning is still the predominant activity within each forwarding company. Overseeing the complex tasks of daily planning is a highly specialized skill, and most freight forwarding companies rely on a small number of highly skilled planners who are trying to combat the complexity of an ever-changing industry. Numerous restrictions need to be considered in order to develop a daily transport schedule that includes hundreds or thousands of pickup and delivery points, time window restrictions, load restrictions, road networks, and working and break times.

Daily schedules are often partially frozen in an attempt to manage that complexity, resulting in missed opportunities for optimization. Even worse, small, unexpected changes (e.g. a driver failing to arrive on time) can cause huge disruptions, resulting in dramatic drops in quality of planning and negative impacts on cost and delivery quality.

Operational planners need a system that can aid them in navigating these vast complexities by taking over routine planning jobs--a system capable of increasing network efficiency by complex optimization algorithms, thus allowing planners to concentrate on improving planning quality and exception management.

flexis Operational Planning enables transport planners to concentrate on improving transport execution and operative troubleshooting by taking over routine jobs and by optimizing the daily logistics blueprint. Logistics are better integrated with the production environment. As customers’ expectations of delivery performance increase, a holistic management of the entire value chain will become more important than ever.